FAQ | Kplanz

Can I rent items without a reservation? 若未提前預約，也可以現場租借嗎？

It depends on availability, but we recommend booking in advance to secure your desired item. 商品數量有限，建議您提前預約，以確保所需物品能順利租用。

How can I extend my rental period? 想延長租賃時間怎麼辦？

If you need to extend your rental, please contact us in advance. 如需延長租賃時間，請提前與我們聯繫。

Can I rent multiple items at once? 可以一次租借多樣物品嗎？

Absolutely! You can rent various items together, including baby gear, beauty tools, and mobility aids. 當然可以！我們提供多種租賃選項，例如嬰兒用品、美容設備、輪椅等，皆可同時租用，滿足您的各種需求。

Will there be voltage or plug issues with beauty devices? 美容設備在韓國使用會有電壓或插頭問題嗎？

All of our beauty devices are optimized for Korea’s 220V/60Hz system, so there’s no compatibility issue. 我們提供的美容設備皆適用於韓國的 220V/60Hz 電壓，無需擔心相容性問題。

How do I return the items? 如何歸還租賃物品？

Please return the items in person during store hours. 請於營業時間內親自歸還至門市。

Can I pay with a credit card? 可以使用信用卡付款嗎？

Yes, credit card payment is available at the store. 可以，我們店內支援信用卡支付。

When is the deposit refunded? 押金什麼時候退還？

The deposit will be refunded immediately after checking the returned item. 歸還物品並確認狀態無誤後，我們會立即退還押金。

Still have questions?

Feel free to contact us via email or Instagram DM — we’re happy to help!